Thoughts that are popping into my head as I'm at work... I never really knew how to speak to people for a good portion of my life, but it was something I needed to learn in order to do my job at the shop. I've been kind of feeling like a robot in a way! It's a sort of weird way to describe it, but that's really exactly what it feels like... I have a bunch of "pre-programmed responses" in my head for customers (examples are like "do you need your receipt, have a nice day, etc." that I always use with the same inflection and tone for everyone, to the point it gets really repetitive if I have a line of customers! I feel bad because I don't want people to think it's a fake tone. Well, it IS kind of a fake tone because I don't generally speak with such expression in my voice, but for the most part I really do enjoy interacting with customers. I guess that's kind of a lucky part of my job... I only really get yelled at once in a blue moon, and it's almost always from someone out of town that I'll never see again, so I don't really care.
Anyways, where I was going with this was there's always kind of a "glitch" in the system whenever a customer asks me a question I'm not prepared for... it doesn't help that I'm horrible at processing words to begin with, so I generally have to ask them to repeat themselves. But any question or statement that I don't have an answer ready to go just somehow breaks the whole system! It's really annoying... I'm just not good at small talk with people I don't know personally. It makes me nervous since a good portion of the customers I interact with are 50 or older, so some of them can get pretty short-tempered with me (which is understandable I guess... I look like I'm sixteen, but I'm selling them weed and cigarettes so they should figure I'm at least 19 or older...) I don't know, it's a weird situation. I'm sure more practice with that sort of talk will just come with experience. I've only been working here for half a year or so, so I still need a lot of development in some places.